SHIPPING & DELIVERY POLICY

Last Updated: November 23, 2024

Effective Date: November 23, 2024

Version: 1.0

DELIVERY OPTIONS

Physical Books

We offer reliable shipping services through our trusted logistics partner to ensure your personalized books reach you in perfect condition.

  • Standard processing time: 2 business days before dispatch
  • Delivery timeframes vary based on your location within India
  • Tracking information provided via email once your order is dispatched
  • All physical books are carefully packaged to ensure safe delivery

Digital Books (Ebooks)

For digital versions of our personalized books:

  • Delivered directly to your registered email address
  • Provided in PDF format for easy viewing across devices
  • Digital delivery typically occurs after personalization is complete
  • Download links and instructions included in delivery email

SHIPPING COVERAGE

Domestic Shipping (India)

We currently provide comprehensive shipping coverage across India:

  • Available to all major cities and regions within India
  • Delivery times vary based on destination
  • Remote areas may require additional delivery time
  • Real-time tracking available for all domestic shipments

International Shipping

While we primarily serve the Indian market, international shipping may be available upon request:

  • International shipping availability and timeframes depend on delivery partners service coverage
  • Additional shipping costs and customs duties may apply
  • Delivery times vary significantly based on destination country
  • Please contact support for specific international shipping inquiries

SHIPPING COSTS

Shipping Cost Structure

Our shipping costs are calculated based on:

  • Delivery location within India
  • Selected shipping method
  • Free shipping on orders above ₹4,500
  • Exact shipping costs calculated at checkout

ORDER TRACKING

Tracking Information

Stay updated on your order status:

  • Tracking details provided via email after dispatch
  • Real-time tracking through 3rd party tracking system
  • Order status updates at key shipping milestones
  • Email notifications for significant delivery updates

Contact Information

For any shipping or delivery related queries, please contact:

Email: support@yoopbook.com