Privacy
Last updated: 24 July 2026. This page explains the information involved when you browse Yoopbook, personalise a story, place an order, create an account or contact support. A final child-photo retention and provider-use policy has not yet been approved; that gap is stated below rather than replaced with an invented promise.
Email a privacy requestDepending on what you use, this can include a recipient’s name and photograph, the selected story and role, account and contact details, delivery and billing addresses, cart and order information, payment status, and messages sent to support.
Information submitted through the storefront is used to operate the requested shopping, personalisation, account, payment, fulfilment and support flows. A photograph supplied for a book is not permission to use it in advertising or unrelated marketing.
The upload flow asks the buyer to confirm that they are authorised to use the photograph for the book. When a photograph concerns a child, only a parent, guardian or another person with appropriate authority should provide it. If you are unsure, do not upload it.
Yoopbook has not yet published an approved fixed schedule for deleting original photographs and derived personalisation assets. The complete provider-use, deletion and child-safeguarding policy is also still being finalised. If those terms affect your decision, contact us before uploading or ordering.
Operating the storefront and an order can involve providers for hosting, file storage, payment, production, delivery and support. The final public list and provider-specific photo-use terms are not yet published. Yoopbook should not send personalisation content to a new provider until its handling matches the approved customer promise.
Available payment providers process the payment information required to authorise or complete a transaction under their own terms. Yoopbook receives the commerce information needed to record and reconcile the payment state; do not send card, bank or one-time-password details to support.
Personal information should be restricted to the systems and people needed for the requested service, with access and incident handling appropriate to sensitive photographs. No online service, transmission method or storage system can promise absolute security.
Email hello@yoopbook.com with the subject “Privacy request” to ask about information connected with an account or order, or to request access, correction or deletion. Yoopbook may need to verify the requester and determine which records or derived assets can be acted on. No completion deadline is promised on this page.
Send privacy questions to hello@yoopbook.com before uploading if you need information that is not answered here. This page will be updated when the retention, deletion, provider-use and child-safeguarding rules are approved and implemented.
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Optional analytics tell us which guides and storybooks help. Names, photographs, filenames and personalisation details are never included. The store works if you decline.