Terms
Last updated: 24 July 2026. These terms explain the main conditions for using Yoopbook, supplying personal content and placing an order. They do not add an unapproved delivery, cancellation, return, refund or photo-retention promise.
Contact supportYou confirm that you are an adult and are entitled to use every name, photograph and detail you submit for the requested book. When content concerns a child, you must be the parent or guardian or have appropriate authority from one. Do not submit content whose use would be unlawful, harmful or infringing.
Before payment, check the selected story and format, declared cast, spelling, uploaded photograph, supported language where offered, delivery address and order summary. Representative artwork and example transformations are not a personalised proof generated from your own photograph.
A personalised book is prepared for a specific recipient. Contact support immediately if a detail needs to change. Whether a correction, address change or cancellation can be made depends on the order’s current state; this page does not guarantee that changes remain available after payment or production begins.
The product page and checkout show the price, format, availability and payment options currently offered. Shipping charges and methods appear when available for the entered address. A successful payment does not make incomplete inputs or an unavailable production path eligible for fulfilment.
Personalised books require production before dispatch. Any service, charge or estimate shown at checkout depends on the entered address and is not a guaranteed arrival date. No general shipping region or delivery timeframe is promised outside the option actually offered for the order.
If a book arrives damaged or differs from the confirmed order details, contact hello@yoopbook.com with the order reference and a clear description. Support may ask for photographs of the book or packaging and will explain the resolution available after reviewing the issue and applicable policy.
Do not interfere with the service or copy, publish, reproduce or resell Yoopbook stories, artwork, site content or branding without permission. You retain the rights you already hold in personal content you provide; submitting it gives permission to use it only as needed for the requested order and related support, subject to the published privacy information.
The final legal identity, governing-law wording and approved shipping, return, refund and photo-handling policies must be published before a full production launch. Email hello@yoopbook.com before ordering if you need information that is not stated here. The date above will change when these terms are revised.
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Optional analytics tell us which guides and storybooks help. Names, photographs, filenames and personalisation details are never included. The store works if you decline.